Careers at Simms

Simms Fishing Products is a leader in the fishing industry – driven to create growth and vitality in the community. We build trustworthy and angler-driven products. Our employees communicate openly, keep their commitments and inspire trust. We build for the long haul with products that last and a brand that endures. Our employees are our most important catch.

To be a great fit at Simms, you must embrace the fishing culture and follow our practice to work like we fish – with purpose, passion & curiosity. Be prepared to share your latest fishing adventures.

E-commerce Technology Manager DO NOT DELETE this will come back, with modifications...

The Simms organization is growing and ready to fill the position of E-commerce Technology Manager with a specialty in Cloud E-commerce with Magento. This is a full-time, in-house position based in Bozeman, Montana.

In this role, you will be a leader on the IT team and will be responsible for the functionality, support, and optimization of Simms customer facing and backend technology platforms. This role will work full time with the Simms e-commerce and marketing teams.

The role will work closely with both technical and business staff to maintain a high performing optimized technology environment that drives process improvement.

Outcomes of this role include:

Leads all aspects of the e-commerce technical environment and responsible for the technical function of the Simms web environments; has dotted line reporting accountability to the Chief Marketing Officer.
Leads significant enterprise projects and operational activities pertaining to the cloud/e-commerce/backend environment.
Produces a reliable, stable, up-to-date, high performance E-Commerce environment.
Effectively translates business rules, requirements, and customer experience needs into concrete and meaningful information for the business and functional assets in the e-commerce space.
Collaborates with key stakeholders to optimize and improve business process flows.
Adds value to technology and business process related projects as a key stakeholder and contributor.
Optimizes and manages the mix of partner, contractor/consult, and in house technical resources to accomplish the organizations e-commerce and marketing technology goals.
Produces highly capable stakeholders and systems users through exceptional teaching and training skills. Can easily demonstrate key technology and testing processes to technical and non-technical users.
Able to develop, maintain, and measure process improvements pertaining to both the technology and the business environment (i.e., simplified checkout, page speed to CVR ratios, etc.).
Successfully automates manual processes with a focus and understanding of improvement cycles.

Successful candidates should possess:

Bachelor’s degree or equivalent experience in information systems management, computer science, or other technical field.
3+ years of experience in an e-commerce team leadership role.
7+ years of experience in e-commerce systems administration/engineering/development experience and a strong understanding of cloud and e-commerce/B2C/B2B systems and their application to the business environment is required. Magento 2.x experience is a plus (MCSS or equivalent preferred).
5+ years of experience managing both cloud based and Co-lo based hosting environments and services.
4+ years of experience with E-commerce analytics tools such as Google Analytics, New Relic, Dynatrace, etc.
3+ years of experience with E-commerce to backend middleware/integration (iPaaS experience preferred).
3+ years of experience administering MSSQL, MySQL, or other leading database technology preferred.
A strong understanding and ability to use and optimize SQL and E-commerce based database platforms.
3+ years of experience managing and configuring CDN’s.
3+ years of experience managing and configuring application layer security technologies and/or hosted security solutions (certifications preferred).
3+ years of experience managing and understanding DNS, routing, and e-commerce grade firewalls.
A strong understanding of SEO, site search, UX, and site performance, and site monitoring technologies and processes.
A strong understanding of consumer goods and manufacturing business practices, including order, warehouse, shipping, supply chain, and financial flow.
Strong communication and teaching skills.
A willingness and desire to participate in and lead change.
Outstanding problem-solving skills.
A process-improvement driven attitude.

Simms offers a competitive compensation and benefits package, including: Medical, Dental & Vision Insurance, Health Savings Account, Flexible Spending Accounts, Life, Short-term & Long-term Disability Insurance, 401K Retirement Plan, Paid Holidays & Paid Time Off.

For consideration, please submit your resume to: cheri.hollenbaugh@simmsfishing.com

Design Director

The Design Director is a player/coach position, simultaneously leading and managing product design for the Simms brand, as well as designing key products for the brand. The Design Director is responsible to continuously push function, performance, and aesthetics.

Duties:

Lead and inspire internal and external product design to its full potential through leadership, creative direction, and constructive criticism with a strong eye for Simms aesthetics.
Manage the product design process with internal and freelance designers from product brief to commercialization.
Oversee and manage a consistent design language across all Simms categories.
Design groundbreaking technical and lifestyle products.

Partnerships:

Marketing: Deliver product consistent with the brand positioning and Simms’ standards of quality, innovation, and craftsmanship. Collaborate on strategic initiatives to drive brand aesthetics.
Operations: Leverage expertise with the internal Manufacturing team and the Sourcing department to deliver supply chain efficiency, productivity and exceed margin targets.
Sales: Design a commercially effective product line which maintains Simms’ Brand integrity. Collaborate on initiatives to drive sales growth. Provide training; lead the design point of view and present to the global sales force. Assist in key account sell-in activities. Help generate selling tools.
Finance: Create products to financial targets that are differentiated and win in the marketplace.

Requirements:

Personal and professional knowledge of the fishing and outdoor industry and the end use consumer.
Attention to detail at the most granular level.
Clear point of view developed through experience and market research.
Ability to present and defend a concept along with a willingness to accept other’s input and directional change.
Strong analytical, presentation and interpersonal communication skills.
Personal style which emphasizes and fosters open communication and teamwork.
A passion for the sport of fishing.
Significant domestic and international travel will be required.

Experience:

Bachelor’s Degree plus a minimum of 10 years’ experience in a product design function in an outdoor-related industry.
Experience in technical outerwear and sportswear is necessary; footwear sourcing experience is a plus.
Demonstrated record of success designing innovative products which exceed performance expectations for target customer adoption, retail sell-through, profit margin and company metrics.
Proven project and people management skills.
Technical knowledge of fabrics and construction techniques.

Opportunity:

For the right person, this could be a high visibility platform to use experience, talent, and leadership in creation of premium technical apparel. Simms Fishing stands on the cusp of incredible growth with a strong brand and top-quality craftsmanship.

For consideration, please submit your resume to: cheri.hollenbaugh@simmsfishing.com

Digital Marketing Director

The Simms organization is growing and we’re looking to fill the Digital Marketing Director position. This is a full-time position. The Digital Marketing Director is responsible for the development, implementation, and execution of the SIMMS digital marketing strategy. S/he must operate with an eager, entrepreneurial, innovative mindset and cultivate strong connections within the SIMMS global organization.

Working closely with the marketing team, this role is responsible for driving brand awareness and engagement via digital media. The Digital Marketing Director also works closely with the DTC team and external agencies to drive e-commerce traffic and revenue behind key seasonal product initiatives via digital advertising, email, affiliates, paid social, and search.

While this role is primarily focused on hitting SIMMS “full-funnel” digital KPIs, s/he will play an integral role in developing our brand communication plans more broadly. The Digital Marketing Director will be an omni-channel resource, also contributing to our digital marketing efforts on Amazon and the wholesale side of the business.

Brand Advertising + Digital Marketing
Manages brand advertising that promotes awareness and engagement with target consumers. Builds plans in alignment with brand marketing strategies, manages media agency, implements campaigns, and reports performance. (top-funnel)

Drives traffic to simmsfishing.com and affiliate license websites. Oversees the North American digital marketing program including email, affiliate, paid search, paid social and digital re-targeting programs. Builds plans, manages vendor relationships, implements campaigns, and measures performance. (mid/bottom funnel) Works closely with Product Marketing to prepare creative briefs for all digital product marketing needs. Provides feedback and signs off on creative based on industry best practices and SIMMS’ performance trends.

Collaborates with International partners in key markets like Japan, Europe, and New Zealand. Ensures timely and effective execution of domestic digital marketing tactics and programs which can also be regionalized and implemented internationally.

Creates, maintains, and evolves a departmental calendar that matches business objectives with the activities and output of the department.

Develops benchmark criteria to measure the efficacy of digital marketing programs, including SEO/SEM guidelines, goals and metrics, vendor agency performance, and social engagement Develops and maintains KPI dashboards and/or regular reports to keep teams and Executives informed on the return of ad spend, overall marketing performance and to help inform the balance of spend per channel and success metrics.

Reporting and Budgeting
Drives development of the annual digital marketing budget; inclusive of agency support, production, media, paid search, and other expenditures to comply with organizational financial objectives. Manages department expenses, ensuring all invoices are provided to Accounting, signed off and paid on time, communicate spend pacing and accrual needs Establishes and coordinates reporting on all efforts.

Additional Duties
Contributes to the development of seasonal GTM strategies. Collaborate with marketing colleagues to bring seasonal stories to life. Supports wholesale digital marketing efforts and the Amazon business.

Education and Experience Requirements

BA in business administration, marketing and communications or relevant field preferred
7+ years of digital marketing
Experience working with email, social, digital advertising in related industry
Experience in marketing leadership

Technical Skills and Experience

Proficient with MS Office (Word, Excel, PowerPoint and Outlook)

Key Competencies

Solid understanding of brand universe as well as digital marketing, direct marketing and social media practices
Strong organizational, time management, and prioritizing skills
Strong written, verbal, and presentation skills
Ability to drive project in a complex multi-stakeholder environment
Results-driven, goal-oriented
Problem solving, critical thinking
Organized, detail-oriented
Flexibility and adaptability to work with changing priorities, evolving responsibilities, and scope of work in a rapidly growing company
Team-oriented and collaborative
Effective interpersonal skills

For consideration, please submit your resume to: cheri.hollenbaugh@simmsfishing.com

Customer Care Representative

The Simms organization is growing and we’re looking to fill a Customer Care Representative position. This is a full-time, in-house position, based in Bozeman, Montana.

In this role, the Customer Care Representative will provide superior customer experiences with our professional guides, dealers and consumers at every touch point, creating brand loyalty through expert-level product recommendations, advice and guidance on all things Simms – this is the ‘go to’ for finding solutions for any and all situations that may occur, with a win-win solution as the ultimate goal.

This role will work with all types of Simms customers, ranging from Guides to consumers and dealers, handling all inbound order processing, product recommendation and post-sale activities, such as product returns and warranty needs.

Outcomes of this role include:

Efficiently handles order fulfillment through all three channels in a timely manner with the highest level of accuracy
Able to provide expert-level product knowledge to a variety of anglers, regardless of experience levels, and sell them into the right product based on their personal needs and goals and recommend appropriate care and maintenance
Effectively balances a variable workload, shifting when necessary to meet the demands of the department and company
Maintains a high level of professionalism while on the phone or communicating via email
Diligently utilizes and understands Simms’ inventory management system, contact center and ticketing management system as well as individual channel ordering sites and associated features
Looks for opportunities to improve overall customer experience by identifying and contributing to process improvements

Successful candidates should possess:

Strong customer service experience, preferably in the outdoor industry via retail or in-house sales/service
Solid communication skills, both written and verbal
Ability to problem solve and actively listen with a focus on win-win solutions
Capacity to task switch quickly and efficiently, balancing a large inbound phone/email workload
Technical aptitude with inventory management systems, Excel and other programs used to track, manage and process orders, product returns and inventory assessment
Ability to quickly learn and understand the full product line, fabric technologies and expertly explain and recommend Simms products to a variety of anglers and experience levels

For consideration, please submit your resume to: cheri.hollenbaugh@simmsfishing.com

Warranty & Repair Associate

The Simms organization is growing and we’re looking to fill the Warranty & Repair Associate position. This is a full-time, in-house position, based in Bozeman, Montana. The Warranty and Repair Technician will work as part of the Warranty & Repair team to perform a variety of repairs on customer returned products. This is an entry-level position and will work under direct supervision.

SPECIFIC DUTIES:

Process product evaluations
Repairs waders utilizing approved methods and materials (ie re-glue, heat taping, etc.).
May enter repair information into database
Maintains high level of communication with supervisor regarding returns.
Assists in other functions as required.

The successful employee shall:

Be a team player that follows the above referenced procedures, but is also willing to take further direction from the Warranty & Repairs Manager.
Be able to stand and sit for extended periods of time and move and lift materials.
Have limited exposure to odorous substances and solvents (i.e. methyl-ethyl ketone).
Demonstrate patience, detail orientation, and focus on quality.
Prior manufacturing experience is helpful
Adhere to Safety procedures and guidelines

For consideration, please submit your resume to: cheri.hollenbaugh@simmsfishing.com

Don't See Your Dream Job?

If you would like to submit a resume for future consideration for Simms Fishing Products' positions should they become available, please submit a cover letter and resume by email to cheri.hollenbaugh@simmsfishing.com.