FREE SHIPPING FOR RETURNS ON ALL GENERAL CONSUMER ORDERS.
Items purchased directly from SIMMS may be returned within 60 days of purchase for a full refund. Refunds will be issued to the original payment method as soon as the item(s) is received by SIMMS and the credit is processed by the payment processor (bank, credit card or Pay Pal). Returned items must be in new, unused condition with all original tags and packaging.
SIMMS does not accept returns for custom waders, dirty, damaged or worn products, or undergarments that have been removed from their original packaging. If received in any of these conditions, item(s) will be returned to you.
RETURN INSTRUCTIONS USING FORM IN BOX:
- Please fill out the return portion at the bottom of your packing list with item code, item description, the quantity you wish to return and the reason code that best describes why you are returning the product.
- Item code and description can be found near the top of the page under the header: “This order contains the following items”.
- Reason code numbers can be found on the right-hand side of the form.
- Place form in the box with the returned product.
- Affix pre-paid shipping label on the outside of the box. The label was included in the box with your original order. Return shipping is on us.
- Return package to:
Simms Fishing Products c/o RETURNS
177 Garden Drive
IS THIS A PRODUCT DEFECT OR WARRANTY RETURN?
If item/s you wish to return are defective, please process your request via the Simms Guarantee & Repair inquiry form.
QUESTIONS CONCERNING YOUR RETURN?
We're available to answer your questions during our business hours Monday to Friday, 8am – 5pm, MST. Select "returns" from the drop down on our contact page and we’ll work to respond within two business days.