Warranty & Repair
- Functional Defect? We'll replace it.
- Within the first year? Repairs on us.
- Beyond one year? We'll repair it or make it right.*
Expect a 4–6 week turnaround for most repairs, depending on season and part availability. Repairs beyond the first year may include a small service fee.
To get started, submit your claim through our Warranty & Repair Form via the link above. For full policy details review the FAQ below. To help prevent issues, extend the life of your gear, and make sure your gear remains repairable, visit our Wader & Gear Care Center.
What to Expect from the Warranty & Repair Process?
- Fill out the online Warranty and Repair Form on this page
- Upload clear photos and a description of the issue
- In most cases, we’ll ask that you send the product in for evaluation
- After a full evaluation — we will confirm repairability, an expected timeline (typically 4-6 weeks at most), and associated fees (when applicable).
How We Handle Products that Qualify for Warranty
Depending on the situation, we may:
- Repair your gear at no cost
- Replace it with the same model (if available)
- Provide a comparable replacement if discontinued
What's Not Covered After One Year
While we’ll always take a look, some products — especially those that have seen years of hard use — may no longer be repairable.
Common things that lead to this are:
- Accidents, misuse, or abuse
- Cuts, burns, abrasions, or punctures
- Mold, mildew, or improper care
- Cosmetic wear like fading or scratches
- Unauthorized repairs or modifications
Preparing Your Gear for Repair
To keep things running smoothly:
- Ship items clean, dry, and free of mold or mildew.
- Remove all personal items (belts, cleats, fly boxes, etc.)
- Clearly write your Case Number on the box
Bought Directly from Simms?
If purchased directly from Simms, Start your claim online through the form on this page. Product must be sent in so that we can evaluate the cause and severtity of failure. You are responsible for charges related to shipping the wader to Simms. Simms will cover return shipping of the wader to you.
Bought from an Authorized Dealer (U.S. or Canada)?
If purchased from an authorized Simms dealer in North America, you may return your waders to that dealer for assistance in creating a warranty claim. You must provide the original sales receipt or proof of purchase to the authorized dealer.
Bought Outside the U.S. or Canada?
If purchased outside the US and Canada, please consult the dealer where your product was purchased to confirm international warranty terms in your territory.
Simms is Not Responsible for Lost Items
Simms is not responsible for lost items. Please empty all pockets and remove any accessories such as fly boxes, retractors, belts, cleats, or fly patches.
International returns or warranty: Simms Fishing Products has distributors across the globe. If you encounter an issue with product purchased outside the US or Canada, please consult the dealer where your product was originally purchased.
Warranty & Repair F.A.Q.
You can extend the life of your waders, outerwear and gear with the right care. Check out our tips for wader care and videos on in-field DIY Repairs.
Wader and Gear Care and DIY Repair Tips & Videos
Here is a link to DIY videos for repairing waders with pinhole leaks strap dividers, zippers and general patches.
