Returns. Free Shipping.
Simms offers free shipping on returns on purchases or gift items you’ve received from simmsfishing.com within 60 days of original purchase. Use your order number [starts with “WEB-“] and shipping zip code to begin a return now. Details and instructions below
Items purchased directly from SIMMS may be returned within 60 days of purchase for a refund to the original payment method. Returns ship free within the lower 48 states**.
*Simms Pro Program Members: Return shipping to Simms charge applied.
*Items purchased through the Simms Pro Program are not eligible for free return shipping. A flat shipping fee of $15 will be charged for Pro Program returns and a return shipping label provided.
- - Returns must be initiated 60-days from original purchase date.
- - Original item must have been purchased directly from Simms.
- - Items purchased on final clearance, stickers, certain oversize items and custom wader orders are not eligible for returns.
- - Select oversize and odd-shaped items not eligible for free shipping on returns as indicated on the item listing page.
- - One return per item purchased.
- - Original shipping and delivery fees are non-refundable.
- - Return added shipping fees may apply to certain large or odd sized items such as luggage or rod tubes, as noted on product detail pages.
- - SIMMS does not accept returns for custom waders, dirty, damaged or worn products, or undergarments that have been removed from their original packaging. Returned items must be in new, unused condition with all original tags and packaging. If received in any of these conditions, item(s) will be returned to you.
- 1) Click the return link in your order confirmation email, or click here to open the returns center
- 2) Enter your order number (starts with “WEB-“ found in the Accounts section of the website, on your packing slip or order confirmation email) and shipping zip code
- 3) Select the item(s) and reason for returning (required)
- 3) Select “Click to Proceed” button to review your return and then select “Complete” to finalize.
- 4) Download your shipping label from the next page, Return Confirmation, print the packing slip and include in the return packaging.
- 4) Bring your package to a convenient FedEx drop-off location
TRACKING YOUR RETURN
- - You will receive a return confirmation email that will link you to the Simms Returns Center
- - Enter your order number and shipping zip code
- - Click the “Track Shipping Status” link beneath the product you have returned
ALASKA, HAWAII, Puerto Rico, APO, AFPA and other US Territories
Please contact customer service for assistance.
Your product(s) will be returned to:
Simms Fishing Products c/o RETURNS
177 Garden Drive
PRODUCT DEFECT OR WARRANTY
Please review our Warranty Policy.
If item/s you wish to return are defective, please process your request via the Simms Repairs & Warranty Inquiry Form.
SIMMS Fishing Products has distributors across the globe. If you encounter an issue with product purchased outside the US or Canada, please consult the dealer where your product was purchased.