****COVID-19 UPDATE: ****
Due to the recent Shelter In Place order from the state of Montana, Simms is no longer able to receive packages. Please refrain from sending items to us for repairs until further notice. As a result of the mandate, there will also be delays processing items that have already been sent to us. Please allow extra time for your evaluation to be completed. We will be doing everything we can to complete all claims while ensuring our employees’ safety. You may reach out to our Customer Care Team for updates by visiting our “Contact Us” page. Please reference your existing Warranty & Repair ticket number. Thank you and stay healthy!
WARRANTY AND REPAIR CLAIMS
WE’RE HERE TO HELP
If you feel that your Simms product needs to be evaluated for a repair or warranty issue, please fill out the form below. Attaching photos may also help our Repair Technicians in the evaluation process.
If you have any further questions, please visit the Guarantee & Repairs
page on our website, or call us at 1-888-585-3570 during our business hours Monday to Friday, 8am – 5pm, MST.
International returns or warranty: Simms Fishing Products has distributors across the globe. If you encounter an issue with product purchased outside the US or Canada, please consult the dealer where your product was originally purchased.
Please make sure your items are clean and dry. Simms will return your product if it is not fit for repair. Make sure to remove all personal items and accessories.